“Charge your worth, then add tax.” We’ve all heard this before, haven’t we?
Truth be told, you don’t have any business charging that tax if you’re not walking the walk with your client experience.
If you are struggling to find your “wow” factor as a premium service provider, the answer is most likely hiding in your processes.
In this episode, I break down some tips to make sure that the efforts of your client experience match your premium deliverables.
On Today’s Show You’ll Learn:
- How the onboarding and nurturing process is just as important as your deliverables
- Gestures and actions that make or break your client experience
- How to know when it’s time to audit your processes
- What makes someone a premium service provider
Offering a premium service isn’t enough anymore. The key to standing out as a premium service provider is lying within your onboarding and nurturing processes. Your deliverable and referrals mean nothing unless your clients can walk away from working with you and can confidently say that you cared about them.
If you want to learn more about The Consulting Framework Accelerator that I mentioned, head over to our Facebook group or my website where you can read all about it. We currently have a waitlist because we’re going to be opening up the program again in late summer, so stay tuned for more details.
Resources Mentioned:
Consulting Framework Accelerator
Additional Resources:
Join The UpLevel Lounge Facebook Group
Connect with Melissa on Instagram
Subscribe & Review on Apple Podcasts
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Other Episodes You’ll Enjoy:
29: How to Create a Strategy Session Your Clients Will Rave About
28: Breaking Down the Difference Between a Consultant, Business Manager, Coach and Mentor
27: Behind the Scenes of a Mastermind and How To Find The Right One for You
This post may contain affiliate links. Read my disclosure policy here.